Heads up!
Each venue on LineLeap has its own unique refund policy, and weāre here to help enforce them. For specific questions or cases, like event cancellations or policy details, we recommend reaching out to the venue directly. If you still need help, our teamās always here to guide you!
Knowledge base
Order Issues
- I bought a LineSkip but there was no line, can I get a refund?
- What if the bar i purchased passes for is closed?
- How long do I have to request a refund after I purchase a pass?
- I put down the wrong association on my bar crawl ticket, what should I do?
- I purchased the wrong size shirt for the bar crawl, what should I do?
- I purchased a ticket for an event, how do I get my tickets?
- See all 16 articles
Ordering Passes
Account Setup
- Can the email address or name be changed to someone else on an existing account?
- What form(s) of ID will I need in order to enter the venue?
- I can't login, how do I reset my password?
- How do I update the phone or email on my account?
- How do I delete my account?
- I paid for my pass, now what?
- See all 8 articles
Miscellaneous
- I'm attending a LineLeap bar crawl and I'm not able to make it to the shirt pickup. Can a friend pick up my bar crawl shirt for me?
- Is LineLeap hiring?
- I am interested in partnership opportunities with LineLeap, where can I reach out?
- Have a question that isn't covered? Contact us!
- Where can I order passes at?
- Do I have to create an account to order a pass?
- See all 8 articles