Heads up!
Each venue on LineLeap has its own unique refund policy, and weāre here to help enforce them. For specific questions or cases, like event cancellations or policy details, we recommend reaching out to the venue directly. If you still need help, our teamās always here to guide you!
Knowledge base
Order Issues
- Why did the price change in my cart?
- I was charged more at the door than my LineLeap pass displayed. Now what?
- If I purchased a pass for a specific date, can I change the date on the pass to use it another night?
- Can a pass be transferred to another account?
- Is there a limit to how many passes I can order?
- My order was placed twice - What do I do?
- See all 9 articles
Ordering Passes
Account Setup
- Can the email address or name be changed to someone else on an existing account?
- What form(s) of ID will I need in order to enter the venue?
- I can't login, how do I reset my password?
- How do I update the phone or email on my account?
- How do I delete my account?
- I paid for my pass, now what?
- See all 8 articles